{"id":50758,"date":"2020-03-12T12:49:22","date_gmt":"2020-03-12T19:49:22","guid":{"rendered":"https:\/\/www.creativecircle.com\/?p=50758"},"modified":"2020-03-12T12:49:22","modified_gmt":"2020-03-12T19:49:22","slug":"cultivating-design-culture","status":"publish","type":"post","link":"https:\/\/www.creativecircle.com\/blog\/cultivating-design-culture\/","title":{"rendered":"For Designers, This is More Important Than a Fat Paycheck"},"content":{"rendered":"<h2>For designers, this is more important than a fat paycheck<\/h2>\n<p>The #1 criteria for product designers is actually a strong design culture. That\u2019s right. It\u2019s not a higher salary or oodles of vacation time. Rather, employees want to feel like they\u2019re a part of something bigger than their 9 to 5. They want exciting, meaningful work, and the freedom and agency to solve it in their own way. I mean, at the end of the day, don\u2019t we all?<\/p>\n<blockquote><p>\u201cYou can&#8217;t be a successful unicorn hunter if you\u2019re going to bring people into a horrible culture. You have to create an environment that creatives want to be a part of.\u201d<\/p>\n<p><em>Rachel Kobetz, <\/em><em>SVP Head of Experience Design at Bank of America<\/em><\/p><\/blockquote>\n<h3>Cultivating a strong design culture<\/h3>\n<p>So how do you know if you have one? Or if you don\u2019t, how do you create one? The answer isn\u2019t hard to grasp, but actually putting it into practice requires a steady flow of intention, because the unfortunate truth is: Most companies unwittingly stifle creativity by prioritizing process and politics over people and passions.<\/p>\n<p>Let\u2019s start with what it is. <a href=\"https:\/\/www.ideo.com\/blog\/why-workplace-culture-matters-and-how-to-build-a-good-one\">IDEO<\/a> describes culture as \u201can environment that makes it possible for people to work together to come up with innovative products and ideas.\u201d In other words, it\u2019s a human-centered approach that sparks collaboration and invites innovation, or, you know, the <em>creative vibe.<\/em><\/p>\n<p>So a strong design culture must understand and respect the needs of the people who work there \u2014 beyond what they contribute to the company\u2019s bottom line.<\/p>\n<h3>Good UX is good culture<\/h3>\n<p>Most of us are familiar with how good UX can bring satisfaction, and maybe even delight us along the way. Or a bad one (hello Ikea store layouts?) can conjure up dread and dismay.<\/p>\n<p>So even though companies focus on building products and creating design that provide an intuitive and friendly UX, many fail to apply that same methodology to their own organization.<\/p>\n<p>How does the employee as the user navigate through the experience of working at your company? These considerations should encompass:<\/p>\n<ol>\n<li><strong>The physical environment.<\/strong> Is the lighting and furniture thoughtfully considered? Is the path between desks or to the coffee machine intuitive and pleasant? Can designers choose the sound level they\u2019re subjected to? Because how the office is designed can directly influence:<\/li>\n<li><strong>Personal interactions.<\/strong> Are there dedicated spaces for collaboration or serendipitous conversations? Can employees escape to a quiet room to work if they need to?<\/li>\n<li><strong>The company\u2019s values.<\/strong> For this, I defer to the top five behaviors IDEO values in design-driven organizations:<\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span style=\"text-decoration: underline;\">Curiosity<\/span>. Individuals at a human-centered company can ask lots of questions, and should. So it\u2019s important to have a system in place that captures and analyzes those questions, so they, in turn, can inform the design process.<\/li>\n<li><span style=\"text-decoration: underline;\">Frequent experimentation<\/span>. IDEO discovered that \u201cteams that explore and iterate five or more solutions at once produce 50 percent more successful launches.\u201d So it&#8217;s critical to let designers test several ideas at the same time.<\/li>\n<li><span style=\"text-decoration: underline;\">Cross-team collaboration<\/span>. Creating teams across disciplines can help employees address the same problem from different, and unexpected angles.<\/li>\n<li><span style=\"text-decoration: underline;\">Build storytelling into the practice<\/span>. Ideas can get lost in the back and forth shuffle between teams. But when a project or design lead can take ownership of an idea and develop its narrative to generate momentum and excitement, more ideas make it to launch.<\/li>\n<li><span style=\"text-decoration: underline;\">More is more<\/span>. Generating a multitude of ideas is a daily habit at the organization. This lets teams iterate prototypes and respond to feedback quickly, so more products can enter the market stream and have a chance to succeed.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Amplify your organization\u2019s culture<\/h3>\n<p>We all know what happens when there\u2019s all work and no play. For designers, designing is play, but what they do for work isn\u2019t often the only thing that defines them. To this end, companies might consider launching \u201cculture amplification projects\u201d to showcase the unique talents of their employees. Whether it\u2019s a storytelling night, a niche podcast, a company zine, or a special event that lets employees feel seen, heard, and validated.<\/p>\n<p>These can also help employees to know each other better, or identify other talents that may inform their work.<\/p>\n<h3>Connect with the design world<\/h3>\n<p>Creatives (just like non-creatives) need community for inspiration, validation, and emotional support.<\/p>\n<p>At work, this can come in the form of Slack or informal meetups. Offline, leadership communities like <a href=\"http:\/\/designleadership.com\">Design Leadership Forum (DLF)<\/a>, <a href=\"http:\/\/gowithin.co\">Within<\/a> (for women in design), and <a href=\"http:\/\/bureauofdigital.com\">Design Leadership Camp<\/a> can help designers tap into the wider community and advance their design practice.<\/p>\n<h3>Start with the right people<\/h3>\n<p>Of course, a good design culture in its essence comes down to the people involved. Getting the right people means hiring already motivated people who resonate with the company\u2019s values and are invested in the company\u2019s success.<\/p>\n<blockquote><p>\u201cGreat companies don\u2019t hire skilled people and motivate them. They hire already motivated people and inspire them.\u201d<\/p>\n<p><em>Simon Sinek, <\/em><a href=\"https:\/\/simonsinek.com\/books\/start-with-why\/\"><em>Author of Start With Why<\/em><\/a><\/p><\/blockquote>\n<p><em>Looking to find the right people for your teams? Well, we might have a name or hundred. Give us a call or shoot us an email. We\u2019ve already started the search for you.<\/em><\/p>\n<hr \/>\n<p><strong>About the author.<\/strong><br \/>\nH\u00e9lo\u00efse Chung is writing the great American science fiction blockbuster in the moments between her day job as a copywriter and creative director. Non-screen activities include rock-climbing and making ceramics.<\/p>\n<p>website: heloisechung.com<br \/>\ntwitter: @hzla_de_encanta<br \/>\ninstagram: @heloise_chung<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For designers, this is more important than a fat paycheck The #1 criteria for product designers is actually a strong design culture. That\u2019s right. It\u2019s not a higher salary or oodles of vacation time. Rather, employees want to feel like they\u2019re a part of something bigger than their 9 to 5. They want exciting, meaningful [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":50852,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[75],"tags":[],"class_list":["post-50758","post","type-post","status-publish","format-standard","hentry","category-employer-insights"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.1 (Yoast SEO v25.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>For Designers, This is More Important Than a Fat Paycheck | Creative Circle<\/title>\n<meta name=\"description\" content=\"Workplace UX is just as important as website UX. 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