{"id":58482,"date":"2023-12-20T14:55:14","date_gmt":"2023-12-20T22:55:14","guid":{"rendered":"https:\/\/www.creativecircle.com\/?p=58482"},"modified":"2023-12-20T14:55:14","modified_gmt":"2023-12-20T22:55:14","slug":"in-house-agencies-are-gaining-steam-what-does-this-mean-for-marketing","status":"publish","type":"post","link":"https:\/\/www.creativecircle.com\/blog\/in-house-agencies-are-gaining-steam-what-does-this-mean-for-marketing\/","title":{"rendered":"In-House Agencies Are Gaining Steam \u2013 What Does This Mean for Marketing?"},"content":{"rendered":"<p>One of the hottest questions in marketing these days is: are you <em>in<\/em>, or are you <em>out<\/em>? Many brands are setting up in-house teams to do work traditionally done by external agencies, giving birth to a <a href=\"https:\/\/www.fastcompany.com\/90892773\/in-house-agencies-a-new-model-of-advertising-and-marketing\" target=\"_blank\" rel=\"noopener\">new advertising and marketing model<\/a> that may just have staying power.<\/p>\n<p>The Association of National Advertisers, or ANA, has been doing a study every five years called <a href=\"http:\/\/www.ana.net\/inhouse2023\" target=\"_blank\" rel=\"noopener\">The Continued Rise of the In-House Agency<\/a>. The 2023 edition shows that 82% of marketers now have in-house agency teams \u2014 up from 78% in 2018, 58% in 2013, and just 42% in 2008.<\/p>\n<h2>What is an \u201cin-house agency\u201d?<\/h2>\n<p>For the ANA study, \u201cin-house agency\u201d was defined as &#8220;a department, group, or person that has responsibilities that typically are performed by an external advertising or other MarCom agency.\u201d<\/p>\n<p>In-house agencies, sometimes called IHAs, center on an internal marketing team that handles advertising exclusively for the company. IHA employees leverage their in-depth knowledge of the brand and its needs to create marketing strategies and craft campaigns without the help of an external party.<\/p>\n<p>The ANA report \u201cdefinitively shows that in-house agencies have become a firmly entrenched part of the holistic marketing ecosystem and are now a mainstay among a majority of marketers,\u201d said ANA CEO Bob Liodice.\u202fBut he hedged, \u201cAgencies still play an important role for marketers, witnessed by the fact that 92% of respondents still use them.\u202fBut the growth of in-house capabilities has clearly changed the client\/agency relationship over the past 15 years.\u201d<\/p>\n<h2>In-house versus External<\/h2>\n<p>Moving advertising and creative in-house is one of the most popular trends in marketing \u2014 but there is no one-size-fits-all solution. Some companies may find the initial time and investment to set up an in-house team outweigh the possible benefits. Two distinct IHA models have emerged: <strong>in-house<\/strong> and <strong>hybrid in-house<\/strong> agencies.<\/p>\n<p>The completely <strong>in-house agency<\/strong> builds out all the digital marketing functions within the company, which gives the business total control of its data, the ability to shift tactics quickly, and confidence that privacy regulations are being followed with data. Contrast that with <strong>agency marketing<\/strong> \u2014 the traditional model \u2014 where marketing and advertising work is outsourced to an external team that manages all a company\u2019s marketing and advertising work. Agencies theoretically have the strategy, connections, resources, and know-how to successfully promote a business. They often have teams dedicated to specific tasks like strategy, media buying, copywriting, design, project management, and account management who interface with the client.<\/p>\n<p>Somewhere in between, we have a <strong>hybrid in-house agency<\/strong> model, where critical data is owned and lives with the brand. The brand usually also owns the media accounts, adtech accounts, and data management and has a small team dedicated to managing external agency activity with clearly defined goals. Marketing campaign infrastructure and accounts live with the in-house company team, while an external agency runs campaigns and handles digital data. This model often works well for companies with small digital marketing teams that need more resources and know-how to manage data in-house. Brands will often outsource media buying, especially programmatic buying, which helps explain the growing popularity of the hybrid model.<\/p>\n<p>In-house marketing and external advertising agencies each have positive and negative aspects; the utility of each option varies depending on your business. Here are some pros and cons of each.<\/p>\n<h3>First, the <span style=\"text-decoration: underline;\">pros<\/span> of in-house agencies:<\/h3>\n<ul>\n<li><strong>Cost<\/strong> \u2014 Companies often find that having an in-house agency costs less to fund and maintain, particularly for small companies. A different <a href=\"https:\/\/www.ana.net\/miccontent\/show\/id\/aa-2022-07-in-house-agency\" target=\"_blank\" rel=\"noopener\">ANA study<\/a> showed that cost efficiency is the top benefit that brands with in-house teams cite, followed by brand knowledge and nimbleness.<\/li>\n<li><strong>Communication improvements<\/strong> \u2013 An IHA bolsters communication internally between the marketing team and other departments, allowing for better cross-functional sharing of information and resources and boosting collaboration. This can help the marketing team complete projects faster, sparking new ideas and opportunities.<\/li>\n<li><strong>Brand knowledge<\/strong> \u2014 An IHA is steeped in knowledge of the brand they work for and is familiar with all aspects of the industry, enabling them to fully assess the company&#8217;s needs and craft marketing strategies that best fit at any given moment.<\/li>\n<li><strong>Control<\/strong> \u2014 Having transparency into costs and operations, especially in media buying operations, makes it much easier to identify and implement optimization tactics.<\/li>\n<li><strong>Data\/tech ownership<\/strong> \u2014 As first-party data ownership becomes increasingly critical in a cookie-less, privacy-first world, there are advantages to having marketing technology and adtech in-house.<\/li>\n<\/ul>\n<h3>And now, some <span style=\"text-decoration: underline;\">cons<\/span> of IHAs.<\/h3>\n<ul>\n<li><strong>Talent acquisition timeline<\/strong> \u2014 Building an in-house marketing team takes time. It may require an extended period to recruit, identify, interview, hire, and onboard new candidates.<\/li>\n<li><strong>Recruitment costs<\/strong> \u2014 Whether companies pay outside recruitment agencies or hire an in-house recruiter, there is a cost associated with talent acquisition.<\/li>\n<li><strong>Stagnant creative<\/strong> \u2014 An in-house team may come to rely on just a few creative styles and strategies, which can impact the ongoing success of your company\u2019s marketing.<\/li>\n<\/ul>\n<h3>Here are the <span style=\"text-decoration: underline;\">pros<\/span> of working with an external agency:<\/h3>\n<ul>\n<li><strong>Advertising fluency<\/strong> \u2014 Ad agencies have typically worked with hundreds and sometimes thousands of clients, which means they\u2019ve pretty much seen it all. An ad agency may suggest activations or concepts that a brand has not considered, opening the door for innovative engagement and messaging.<\/li>\n<li><strong>Resources<\/strong> \u2014 Ad agencies have access to resources like software, high-end printers, digital equipment, and other tools that in-house marketing teams often can&#8217;t afford.<\/li>\n<li><strong>Connections<\/strong> \u2014 You know the adage, \u201cit\u2019s not what you know, it\u2019s who you know\u201d \u2014 and that holds especially true for ad agencies, which typically have connections to production companies, advertising platforms, and high-level execs that can elevate exposure for a company.<\/li>\n<li><strong>A plethora of creativity<\/strong> \u2014 With many employees and specializations, ad agencies have a leg up on offering cutting-edge marketing strategies and activations.<\/li>\n<\/ul>\n<h3>And now, some <span style=\"text-decoration: underline;\">cons<\/span> about working with traditional ad agencies.<\/h3>\n<ul>\n<li><strong>Less in-depth knowledge of your brand<\/strong> \u2014 Agencies have many clients, so they must learn many different brand stories. Businesses must teach their agency about their products, audience, culture, goals, and future vision. This takes time, and time cost money.<\/li>\n<li><strong>Many clients (sometimes too many)<\/strong> \u2014 With numerous clients and multiple campaigns to manage simultaneously, an agency may be unable to dedicate sufficient time or resources to a specific company&#8217;s needs, which can translate to long wait times for deliverables.<\/li>\n<li><strong>Less creative control<\/strong> \u2014 Because you have less direct oversight, it can be difficult to guide an external team to produce deliverables that fit your vision.<\/li>\n<\/ul>\n<h2>How to choose between an in-house agency and a traditional ad agency<\/h2>\n<p>Here are some considerations when deciding which option is best for your company.<\/p>\n<ul>\n<li><strong>How fast does your company need to improve its marketing strategies?<\/strong><br \/>\nAn ad agency can be a more time-effective way to move the needle on your company&#8217;s brand presence. If there&#8217;s time to build a top-tier in-house marketing team, that could be a better option.<\/li>\n<li><strong>What&#8217;s your marketing budget?<\/strong><br \/>\nBudget is a crucial consideration, as it determines what kind of team can be hired in-house and what kind of services the company can afford with an outside agency. Hiring an in-house team will typically cost more, as you\u2019ll pay salaries rather than hourly rates. Compare and contrast costs and balance them with your timeline to help you decide.<\/li>\n<li><strong>What are your organization&#8217;s needs?<\/strong><br \/>\nDetermine the short- and long-term goals for marketing efforts and assess which areas need improvement. If just a few components of your marketing campaigns require management, perhaps an in-house option is right for you. But if the brand requires a complete rethink of its advertising efforts, an ad agency may be the right choice.<\/li>\n<\/ul>\n<p>Many companies like to have their cake and eat it too by choosing <em>not<\/em> to choose between IHAs and traditional agencies.<\/p>\n<p>For organizations interested in dipping their toe into the world of in-house agencies, without all the time and initial financial outlay to set up an IHA team, there are companies that can provide ready-to-go creative in-house marketing teams. <a href=\"https:\/\/www.creativecircle.com\/clients\/consultingservices\/\" target=\"_blank\" rel=\"noopener\">Creative360<\/a>, Creative Circle\u2019s services division, delivers fully packaged solutions powered by a team curated for your specific needs. You can step right in with a brand-ready team of creative specialists who provide bespoke solutions to expand your team\u2019s capabilities and extend team capacity.<\/p>\n<p>&nbsp;<\/p>\n<p>__________________________________<\/p>\n<h2>Takeaway<\/h2>\n<p>Marketing is one of the main drivers of a brand&#8217;s success. Some companies find working with external marketing partners simpler, while others prefer to manage their brand&#8217;s presence in-house.<\/p>\n<p>Whatever choice is right for your business, it&#8217;s clear that companies are pivoting how creative, adtech, data, and operations are structured into a more collaborative model. Brands are handling more of the tasks historically managed by external agencies in-house \u2014 redefining how and where advertising and branding messages are crafted. External agencies continue to be big players, but a realignment is taking place.<\/p>\n<p>If you want to see what a consulting-based IHA can do for you, please reach out so we can discuss your creative marketing needs.<\/p>\n<p><a class=\"btn\" href=\"https:\/\/p.creativecircle.com\/request-talent-c360\" target=\"_blank\" rel=\"noopener\">GET IN TOUCH<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of the hottest questions in marketing these days is: are you in, or are you out? Many brands are setting up in-house teams to do work traditionally done by external agencies, giving birth to a new advertising and marketing model that may just have staying power. The Association of National Advertisers, or ANA, has [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":58485,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[75],"tags":[153,154,155,81,156],"class_list":["post-58482","post","type-post","status-publish","format-standard","hentry","category-employer-insights","tag-agency","tag-iha","tag-in-house-agency","tag-marketing","tag-marketing-agency"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.1 (Yoast SEO v25.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>In-House Agencies Are Gaining Steam \u2013 What Does This Mean for Marketing? | Creative Circle<\/title>\n<meta name=\"description\" content=\"Many companies are creating in-house marketing teams to do work traditionally done by external agencies. What does this shift mean for the market?\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"In-House Agencies Are Gaining Steam \u2013 What Does This Mean for Marketing?\" \/>\n<meta property=\"og:description\" content=\"Many companies are creating in-house marketing teams to do work traditionally done by external agencies. 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